appointment.outcome_recorded

Showing outcome recorded

Object · appointmentIncludes · contactInstant

When it fires

The agent closed the visit on the phone with its result (HOT, WARM, COLD or NO_SHOW), the objection and the duration.

Instantly, when it happens in ByDomu: from the app, the API, Noa, an automation or an integration. actor.kind tells you who: USER, NOA, SYSTEM, API, AUTOMATION or INTEGRATION.

Subscribe with

appointment.outcome_recordedOnly this event
appointment.*Every event of Appointment
*The whole catalog

Fields it carries

paths for filters and templates

appointment.idAppointment id

appointment.titleAppointment title

appointment.typeAppointment type

appointment.statusAppointment status

appointment.startTimeStart

appointment.endTimeEnd

appointment.locationPlace

appointment.sourceSource

appointment.contactIdContact

appointment.dealIdOpportunity

appointment.propertyIdListing

appointment.assigneeIdOwner

appointment.attendedAttended

appointment.cancelReasonCancellation reason

contact.idContact id

contact.codeContact code

contact.firstNameFirst name

contact.lastNameLast name

contact.emailEmail

contact.phonePhone

contact.sourceSource

contact.statusStatus

contact.typeContact type

contact.scoreScore

contact.ownerIdOwner

contact.preferredCityCity of interest

contact.preferredTypeProperty type they want

contact.budgetBudget

contact.tagsTags

Up to 5 attempts (0 s, 5 s, 30 s, 2 min and 10 min) on network errors, 429 or 5xx. Reply 2xx in under 10 s.

{ "event": "appointment.outcome_recorded", "id": "5f3a0c1e-7d2b-4f7e-9a51-0b6c1d2e3f40", "type": "appointment.outcome_recorded", "timestamp": "2026-09-22T14:30:00.000Z", "organizationId": "clx1org001", "actor": { "kind": "USER", "userId": "clx1usr001" }, "data": { "appointment": { "id": "clx1apt001", "title": "Visita · Apartamento en Chapinero Alto", "type": "SHOWING", "status": "COMPLETED", "startTime": "2026-09-26T15:00:00.000Z", "endTime": "2026-09-26T16:00:00.000Z", "location": "Cra 7 #45-12, Bogotá", "source": "MANUAL", "contactId": "clx1con001", "dealId": "clx1deal001", "propertyId": "clx1prop001", "assigneeId": "clx1usr001", "attended": true, "cancelReason": null, "createdAt": "2026-09-22T14:30:00.000Z" }, "contact": { "id": "clx1con001", "code": "C-0042", "firstName": "Laura", "lastName": "Restrepo", "fullName": "Laura Restrepo", "email": "[email protected]", "phone": "+573000000001", "source": "WEBSITE", "status": "QUALIFIED", "type": "CLIENT", "score": 72, "ownerId": "clx1usr001", "preferredCity": "Bogotá", "preferredType": "APARTMENT", "budget": 450000000, "currency": "COP", "tags": [ "Compra", "Chapinero" ], "createdAt": "2026-09-20T15:04:00.000Z" }, "property": { "id": "clx1prop001", "code": "P-0042", "title": "Apartamento en Chapinero Alto con balcón", "type": "APARTMENT", "transactionType": "SALE", "status": "ACTIVE", "price": 450000000, "rentPrice": null, "currency": "COP", "city": "Bogotá", "neighborhood": "Chapinero Alto", "address": "Cra 7 #45-12", "bedrooms": 3, "bathrooms": 2, "area": 85, "agentId": "clx1usr001", "createdAt": "2026-08-14T16:20:00.000Z" }, "outcome": { "visitId": "clx1vis001", "result": "WARM", "objection": "PRICE", "objectionNote": "Le parece alto frente a otro del mismo edificio.", "transcript": null, "durationMinutes": 35, "propertyId": "clx1prop001", "contactId": "clx1con001", "dealId": "clx1deal001" } } }