contact.assigned

Contact assigned

Object · contactInstant

When it fires

The contact moved to another agent. assignment carries the previous and the new owner.

Instantly, when it happens in ByDomu: from the app, the API, Noa, an automation or an integration. actor.kind tells you who: USER, NOA, SYSTEM, API, AUTOMATION or INTEGRATION.

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contact.assignedOnly this event
contact.*Every event of Contact
*The whole catalog

Fields it carries

paths for filters and templates

contact.idContact id

contact.codeContact code

contact.firstNameFirst name

contact.lastNameLast name

contact.emailEmail

contact.phonePhone

contact.sourceSource

contact.statusStatus

contact.typeContact type

contact.scoreScore

contact.ownerIdOwner

contact.preferredCityCity of interest

contact.preferredTypeProperty type they want

contact.budgetBudget

contact.tagsTags

Up to 5 attempts (0 s, 5 s, 30 s, 2 min and 10 min) on network errors, 429 or 5xx. Reply 2xx in under 10 s.

{ "event": "contact.assigned", "id": "5f3a0c1e-7d2b-4f7e-9a51-0b6c1d2e3f40", "type": "contact.assigned", "timestamp": "2026-09-22T14:30:00.000Z", "organizationId": "clx1org001", "actor": { "kind": "USER", "userId": "clx1usr001" }, "data": { "contact": { "id": "clx1con001", "code": "C-0042", "firstName": "Laura", "lastName": "Restrepo", "fullName": "Laura Restrepo", "email": "[email protected]", "phone": "+573000000001", "source": "WEBSITE", "status": "QUALIFIED", "type": "CLIENT", "score": 72, "ownerId": "clx1usr002", "preferredCity": "Bogotá", "preferredType": "APARTMENT", "budget": 450000000, "currency": "COP", "tags": [ "Compra", "Chapinero" ], "createdAt": "2026-09-20T15:04:00.000Z" }, "assignment": { "fromOwnerId": "clx1usr001", "toOwnerId": "clx1usr002" } } }